Frequently Asked Questions

What is the return/refund policy?

Orovo offers a full refund less shipping and handling on all our products, as long as they are returned unopened and in resalable condition. All returns must be received within 30 days of the purchase date. To successfully return an Orovo item, please include the packing slip that contains your account identifying information. Return your unopened products to:

Orovo, LLC
P.O. Box 2800
Orem, UT 84059

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How long does shipping take and what is the cost?

You will receive your package within 4-7 business days after placing your order. Orovo ships through USPS and provides all our customers with tracking information. Shipping costs vary depending on weight.

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Do you have a Call Center?

Yes, our customer service agents are available to take your call 9 am to 5 pm Monday - Friday Mountain Standard Time.

Call 1-877-466-7686 for assistance.

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